rovster privacy policy
We are committed to protecting your privacy. This policy explains how and for what purposes we use the information collected about you via www.rovster.com (referred to below as "this Site"). Please read this privacy policy carefully. By using this Site and any services we offer via this Site, you are agreeing to be bound by this policy in respect of the information collected about you via this Site.
If you have any queries or comments aboutthe policy, our use of your personal information or wish to unsubscribe from messages from us, please get in touch by emailing feedback@rovster.com .
In general, we use the information we collect about you to:
· Help you with your property needs & requirements
· Improve the features and services we offer
· To support our own marketing and promotion efforts
· keep you informed with information relevant to your interests.
Personal information collected
When you visit, register or use the services on this Site, you may be asked to provide certain information about yourself, including your name and your contact details. We may also collect information about how you use this Site including your searches, the properties and pages you look at, the advertisers or partners you contact and the contents of the emails you send to them. Finally, we may also collect information from any correspondence that you have with us. Collectively, we refer to this as "Your Information".
All of the forms where you might enter personal information on our Site have tick box options to enable you to specify your consent (or otherwise) to our use of Your Information. We always use thethe most recently submitted form to be your current consent status. If you area registered user, but not signed in when you submit a form, we won’t be able to use your saved settings so will deem your consent choice to be as per the form you submit at the time.
How we use Your Information
Your Information will enable us to provide you with access to all parts of this Site and to supply the services and features that you have requested. We may aggregate the information to identify patterns which we can use in our marketing and to help us develop, administer, support and improve our services and features.
We may use Your Information to contact you for your views on our services and to notify you occasionally about important changes or developments to this Site or our services. Where you have consented, we may also use Your Information to contact you with details about any otherproducts or services we or our partners or advertisers offer that may be ofinterest to you. Where you have consented to being contacted by third parties,we may make Your Information available to them. If you change your mind aboutbeing contacted in the future, please email feedback@rovster.com and tell us.
The following features, by their nature,require and make use of personally identifiable information.
Contacting Advertisers
The information that you enter into any of the forms we offer to allow you to contact advertisers is recorded by us and then sent to the advertiser that you chose to contact. This helps them provideyou with a more personalised service. We also send the advertiser details ofyour last search to help them find property that matches your requirements more closely. If you are a registered user and signed in when you contact anadvertiser, we include your settings to help them to provide more personalised services to you
Email a Friend
When you use the email a friend feature of this Site we record which properties you have sent to the friend, solely sothat we can track the popularity of those properties. We record the other details provided in the email for internal monitoring of the service. We will NOT add any information collected in this manner to our mailing lists or inform the advertiser, to protect you and the recipient's privacy.
Registering with us
If you register with us, we save the details you provide and use them to enable us to personalise the service we offer to you. You can update your details at myrovster www.rovster.com at any time via the site.When you are signed in, we automatically pre-populate your saved details on contact forms.
Saving properties
If you register with us and save properties you are interested in, we can identify which properties you have saved. We may anonymously aggregate these details to indicate how many users have saved a particular property, but we will not make available to third parties any personal data relating to which users have saved which properties.
Cookies and tracking
Like many websites, we use"cookies" to enable us to personalise your visits to this website,simplify the signing-in procedure, keep track of your preferences and to track the usage of this website. Cookies are small pieces of information that are stored in the hard drive of your computer by your browser. Your browser will have the option to prevent websites using cookies (your browser's help screenor manual will tell you how to do this), but please note that this may reducethe functionality of this Site and other websites.
Like all websites, our servers automatically record 'log files' containing information about the volume and characteristics of our website traffic e.g. IP address, numbers of pages viewed, length of time spent on site. We use log files to build pictures of how our site is used that help us to monitor and improve the service. We cannot identify you from your log files.
Security, storage and transfer of information
We follow strict security procedures to ensure that your personal information is not damaged, destroyed, or disclosed to a third party without your permission (unless they are providing services as outlined in the 'who has access to Your Information' section above) and to prevent unauthorised access to it. The computers that store the information are kept in a secure facility with restricted physical access and we use secure firewalls and other measures to restrict electronic access. If we are working withthird parties we will require them to have in place similar measures to protect Your Information.
All of the information we collect or record is restricted to our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information. We will explicitly ask you when we need information to identify you. We may require you to co-operate with our security checks before we disclose information to you. You can update the personal information that you give us at any time by viewing your myrovster page.
Your Information will not be transferred outside of the European Economic Area.
We will retain Your Information for a reasonable period or for as long as is required by law.